By Jordana Rosenbaum
Washington, D.C is one of the most historically and culturally rich cities in the United States, with an almost endless number of museums, landmarks, and attractions to take in. Choosing which ones to visit during your trip to the 2017 ICHOM Conference can be difficult, so to help you out we have provided our recommendations below (in no particular order):
1. National Gallery of Art
The National Gallery of Art is located on the National Mall in central Washington, D.C. The gallery was established in 1937 as a gift to Franklin D. Roosevelt and the people of the United States. The gallery is filled with artwork and sculptures donated by artists from around the world. The gallery holds many events and exhibitions year round to enhance the experience and education of all the many visitors.
Hours: Monday–Saturday 10:00 am – 5:00 pm, Sunday 11:00 am – 6:00 pm
2. National Museum of Health and Medicine
The National Museum of Health and Medicine was established during the American Civil War to research and study medicine and surgery. The collections include objects, photographs, and documents chronicling the history of medicine over the centuries. The Museum’s exhibits include advances in science and study of anatomy around the world.
Hours: Sunday–Saturday 10:00 am – 5:30 pm
3. Capitol Hill
Capitol Hill, an architectural achievement, is the meeting place of the nation’s legislature and the home of an important collection of American art. The United States Congress has been meeting in the Capitol since November of 1800. It is now a symbol of America’s democracy. The visitors center allows for an educational and inspiring experience of Capitol Hill. Visitors get to learn about the Senate and the architectural structure of the building.
Hours: Monday-Saturday: 8:30 am – 4:30 pm
Admission: free, but passes are required for tours (which should be booked ahead of time)
4. Mount Vernon Estates and Gardens
The mansion, built in 1735, became the home to George Washington for the majority of his life. He spent decades expanding and decorating his beautiful and vast estate. Visitors can tour the house and roam the land for a visual understanding of Washington’s life.
Hours: Sunday-Saturday: 9:00 am – 5:00 pm
Admission: $20 for adults, with an online discount
Location: 3200 Mount Vernon Memorial Highway, Mount Vernon, Virginia 22121
5. President Lincoln’s Cottage
Visitors can experience the daily life of President Lincoln in the home he lived in for most of his presidency. It is the very cottage where Lincoln wrote the emancipation proclamation. While touring through the house, visitors learn about Abraham Lincoln’s vision of freedom.
Hours: Monday – Saturday: 9:30 am – 4:30 pm, Sunday 10:30 am – 4:30 pm
Admission: $15 for adults. Advanced purchase recommended
Location: 140 Rock Creek Church Rd NW, Washington, DC 20011
For additional ideas, visit https://washington.org/things-do-washington-dc
by Elizabeth Olson and Jacob Lippa
It’s no secret that health care faces considerable challenges: fragmentation, misaligned incentives, and entrenched interests to name a few. But there is hope. In his recent Whiteboard Session for Harvard Business Review, health care guru and physician leader Tom Lee looks to five of today’s most influential business thinkers for promising ideas that deliver real value for patients.
Lee first looks to Harvard Business School’s Michael Porter and Leemore Dafny, experts in strategy and competition, and reminds us that that the overarching goal of health care delivery must be to achieve high value for patients. This means that health care providers must be willing to make difficult choices about where they are going to compete. He goes on to explain that competition is necessary to drive improvement. Regulation can create a floor, he says, but it can’t produce improvement. The pressure of competition, the desire to win and the fear of losing, is what will create a better health care system.
Turning to the social sciences, Lee then draws on Ronald Burt, Nicholas Christakis, and Angela Duckworth to understand the behavioral and organizational imperatives. The first of these, Lee believes, is the ability to create social capital – to nurture creativity, trust, respect, and teamwork in order to find and implement ideas that create value. This can’t happen on its own, though. It requires that organizations change social norms to emphasize empathy, communication, and excellence. The final piece, he believes, is passion and perseverance, driven by interest, hope, and purpose.
Each of these ideas alone is incredibly powerful, as evidenced by the acclaim their respective scholar has received. But Lee concludes that they should not be thought of independently. Rather, these ideas are interrelated and, when working in concert, have the ability to create a virtuous cycle with the potential to truly overcome the systemic challenges facing health care today.
Building on this work, Lee will be leading a panel during the opening plenary session of 2017 ICHOM Conference that will examine the question, “what should a marketplace that is driven by competition on value look like?” Panelists representing patients/consumers, providers, and society at large as represented by the media will seek common ground to define key steps toward creating such a marketplace.
To register for the 2017 ICHOM Conference, please click here.
By Jacob Lippa and Elizabeth Olson
In an often overlooked sidebar to their 2013 Harvard Business Review Article, The Strategy That Will Fix Health Care, Michael Porter and Tom Lee write, “Provider organizations understand that, without a change to their model of doing business, they can only hope to be the last iceberg that melts.” The quote illustrates a new reality in business: we have entered an era of volatility, turbulence, and economic uncertainty.
Survival in this era depends on agility and adaptability, yet these are not characteristics often associated with provider organizations, which have historically dug in and held their ground in the face of change. Myriad reasons exist for their defensive stance, but one is certainly that change is difficult. In fact, according to Peter Tollman and his colleagues at The Boston Consulting Group (BCG), 50 percent of change programs fail. That number rises to 75 percent for more complex and ambitious initiatives.
So how do provider organizations successfully adapt to a changing health care environment, in which they will increasingly compete on value? To start, they would be wise to take a page from Getting Smart About Change Management, in which Tollman describes four fatal errors that doom change programs. The root cause, however, he identifies as the failure to make the change rational for individual employees. “No matter what the change program aims to do,” he writes, “it must first and foremost secure the buy-in of the workforce. For that to happen, all employees need to see that supporting the program is feasible and in their individual best interest.”
These words are likely to resonate with anyone who has attempted to implement a value strategy in their hospital or health system. Writing in NEJM Catalyst about his experience at Partners HealthCare, for example, Dr. Neil Wagle concludes that engaging clinicians requires that the change program, in this case adopting the use of patient-reported outcomes, improve both the quality and efficiency of care delivery. Dr. Puneet Seth, writing on the InputHealth Blog last year, reached a similar conclusion.
Their findings lend additional support to a change management approach called “Smart Simplicity,” which first and foremost recognizes an organization as a system of individual behaviors. In a forthcoming paper, Tollman applies Smart Simplicity to health care, citing a number of real-world examples from his work at BCG. This paper will also form the basis for his closing keynote on day one of the 2017 ICHOM Conference, tentatively titled “Value-Based Health Care’s Behavioral Challenge.”
For more information on Peter Tollman and Smart Simplicity, please explore the links below. To register for the 2017 ICHOM Conference, please click here.